We, Us, Our: Repair Giant Ltd, the provider of your repair service.
Information Collection and Use
We collect certain information from you in order to be able to provide you with our products and services. This information includes; name, address, email address, contact numbers and appliance details including description of fault(s). We will also record information relating to any communication we have with you via email and phone call.
We may occasionally pass the information we collect from you to a Third Party for the reason of carrying out your repair. The only third parties that may be passed your data are Repair Giant Network Engineers who are Self Employed Engineers acting on behalf of Repair Giant to carry out a repair for you. All personal information is held in secure computer storage facilities. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
We may also use third party services such as Google Analytics. These third party services collect, monitor, and analyse data themselves for which we are not responsible nor liable for.
What our happy customers are saying
Thanks so much for all of your help so far installing my appliances. Your team are fantastic to work with.Simone Barray
Hi, I just wanted to say belated huge thank you for the oven service you arranged last week - it seems to have fixed the problem and your engineer was really helpful getting it back working. I really liked the way you took ownership for what was obviously a stressful situation and made sure were kept informed and not let down.Robin Lincoln
Prompt arrival as expected. Two employees arrived with good manner throughout the visit, very friendly and hospitable. Listened well to my concerns and had the dishwasher fixed & running with 45 minutes. Excellent service and pricing. A+Ashley Cole