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About Us

Established in 2018, Repair Giant was founded on a simple mission: to fix a broken industry. We saw too many Londoners falling victim to poor tradesmanship, hidden costs and frustrating customer service. We decided to do things differently.

 

We aren't a general maintenance company, a "handyman" service, or an electrician that dabbles in appliances. Our sole focus is first-class, on-site domestic appliance repair and installs. In 2026, we’ve taken our operations to the next level - combining over 30+ years of technical skills in the field with a lightning-fast digital booking system to provide the most reliable service in the city.

 

Our reputation is built on transparency and results. When you book with us, you aren’t just getting a repair; you’re getting peace of mind.

  • 83% First-Time Fix Rate: Our engineers arrive prepared. We aim to get your routine back to normal on the very first visit.

  • The "Best of the Best" Engineers: Every member of our team undergoes rigorous in-house training and vetting before they ever step foot in your home.

  • Safety First: We are fully insured. We prioritise your home’s safety above all else.

  • Transparent Pricing: No "hourly rate" anxiety. Use our automated system to generate a free, fixed-labour quote in seconds.

  • Guaranteed Quality: We are so confident in our expertise that we provide a 6-month warranty on every repair.

 

 

What We Repair & Install

We specialise exclusively in domestic White Goods across London. If it’s in your kitchen or laundry room, we have the capability to fix it:

 

  • Washing Machines
  • Washer Dryers
  • Dishwashers
  • Tumble Dryers
  • Fridge Freezers
  • Ovens
  • Cookers
  • Gas Hobs
  • Extractor/Cooker Hoods
  • Induction Hobs

 

Our results and reputation are why customers choose us. No matter the make or model of the appliance, we can help! Check out our FAQs page if you need a bit more info before booking your expert repair. When you engage in one of our services, you can bet we are going to send the best of the best for this operation. The most highly trained and experienced engineers available. We ensure our engineers have gone through rigorous in-house training before they are even allowed to step foot into a customer’s property with health and safety at the forefront.

 

We are Gas Safe (no. 628085) and VAT registered (no. 339597937).

When you choose Repair Giant you can expect:

  • An easy to use online booking service
  • Same/Next day appointment
  • Polite and highly trained engineers
  • A 30-minute courtesy call before your engineer arrives.
  • 6 months warranty on your appliance repair
  • Friendly and helpful support staff